Our values

Our values underpin the way we behave and interact with colleagues, with customers and with others in the wider community. Living our values will help us not only deliver our vision, but also enjoy the journey. Accordingly, our goal is to build a team that shares in our guiding principles:

Always do the Right Thing by the customer, by your colleagues and within the company You are here once and every minute only happens once. So make the very best of your life and adhere to the principles of quality, hard work, forbearance and kindness in everything that you do towards yourself and towards others, whoever they may be.

Think of the Long Game and be measured and considered in your response to everything that you do Think strategically by trying to see where events are taking you and only then deliver your tactical responses, rather than always trying to win every point in the short term.

Be passionate and dynamic and ‘Give it your All’ Everyone has innate energy and emotional drive that can be channelled into positive forces that take you forward to achievements that will mark you as a leader. So let your passion shine through and do  what excites you. Share your energy and enthusiasm at work, in your productivity and in your innovation and satisfaction will follow.

Deliver innovation and creativity and fulfil both your destiny and the destiny of the company Creativity is about constantly challenging and evolving your ideas and the ideas of others. So use your imagination and remember that no idea is impossible. Finally, innovation is a team effort and is achieved through interaction with others. Developing new ideas and an original way of thinking can never be achieved without the help and support of others.

Demonstrate excellence and professionalism that will command both your own self esteem and also the esteem of others Excellence can only be achieved by always striving to be outstanding and to be the best we can be. Professionalism is expected at all times by your colleagues and our customers – our reputation depends on it.

Maintain integrity and earn trust Consider your motives and the logic of your arguments and then make your case in a logical and positive manner– openness and honesty in all our communications builds trust. Challenge others where appropriate, but make sure that you are seeking the truth and not merely identifying weaknesses – accurate, well intentioned feedback and debate is always welcome

Enjoy your life at Signature and have enjoyment and fulfilment in all things Take pleasure in your work and recognise your own success and the success of others. Enjoy the time you spend overcoming challenge, not just its completion. Remember to enjoy the journey as much as reaching the destination. And when you have done a great job, take time to celebrate.